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Advice and support

Cost of living

Find help with the cost of living

Currently, we're experiencing a substantial rise in the cost of living but if you are struggling to cope financially and need assistance, you may find help through the following services.

Help for Households

See what Government support is available to help with the cost of living and find out how to save money with energy saving tips.

Support from local councils

Household support fund

You may be able to get short-term urgent help with essential costs from your local council through the Household Support Fund. This could help if you're struggling to afford things like food, energy and water bills, and other essential household items. Local councils may also be able to offer food vouchers for families during the school holidays.

To find out more and apply for support, visit your local council website:

Wiltshire Council

Somerset Council

Bath & North East Somerset Council

Interactive Community Directory

Wiltshire Council has created an online interactive community directory to help you find out what warm spaces and community food providers there are in the county to support you through the cost-of-living challenges.

To find out what support is available on your doorstep, and across the county, please visit Supporting you through the rising cost of living – Wiltshire Council

Wiltshire local welfare provision scheme

The local welfare provision scheme provides critical short-term help and assistance with limited one-off household goods. To find out more and apply, visit Help in a crisis – Wiltshire Council

Bath & North East Somerset Welfare Support Scheme

The Welfare Support Scheme provides B&NES residents with short-term financial help in a crisis. Get help if you can't afford the basics such as food, energy costs, and household items, or help with certain debts. To find out more and apply, visit Apply for welfare support – Bath & North East Somerset Council

Somerset Council cost of living support

Somerset residents can find useful websites, community organisations, advice and guidance to help you through the rising cost of living on the Somerset Council Website.

Food and furniture

If you are struggling with the cost of food, our customer support team can advise on food bank assistance.

You can also find community fridges in Frome, Trowbridge and Westbury

For furniture or items for your home you can contact:

Wiltshire Wellbeing Hub

Wiltshire's Wellbeing Hub is available to help advise people through the cost-of-living crisis.

You can call the hub Monday to Thursday 9am to 5pm and Friday from 9am to 4pm on 0300 003 4576 or email wellbeinghub@wiltshire.gov.uk.

BANES Community Wellbeing Hub

The Community Wellbeing Hub provides a central place for you to access a range of services to improve your health and wellbeing.

You can call the hub Monday to Friday 9am to 5pm on 0300 247 0050 or email BATHNES.thehub@hcrgcaregroup.com.

Advice for parents

BBC Bitesize have tips for talking to your child about the cost of living crisis, techniques to manage anxiety and low cost recipes to feed a family.

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14 hours ago
Selwood Housing

Air source heat pumps are an eco-friendly and cost-effective alternative to traditional heating systems, such as gas boilers. They use the natural warmth in the air to heat and cool your home, helping you reduce your carbon footprint and keep your energy bills down. However, they work differently to traditional heating systems.

We've explained why these systems can take time to heat up your home and provide tips to help you stay comfy all year round: Air source heat pumps: ecs.page.link/PA1Qn
... See MoreSee Less

Air source heat pumps are an eco-friendly and cost-effective alternative to traditional heating systems, such as gas boilers. They use the natural warmth in the air to heat and cool your home, helping you reduce your carbon footprint and keep your energy bills down. However, they work differently to traditional heating systems. 

Weve explained why these systems can take time to heat up your home and provide tips to help you stay comfy all year round: Air source heat pumps: https://ecs.page.link/PA1Qn
2 days ago
Selwood Housing

Wiltshire Wildlife Trust are hosting a Bat Walk this Saturday, 27th April, meeting at Studley Green Community Association, Lambrok Road, Trowbridge.

Attendees will have the opportunity to use bat detecting equipment while finding out more about these amazing mammals in our area!

The session starts at 7:30pm and will finish at 9:15pm.
Register your interest or find out more by contacting: sued@wiltshirewildlife.org
... See MoreSee Less

Wiltshire Wildlife Trust are hosting a Bat Walk this Saturday, 27th April, meeting at Studley Green Community Association, Lambrok Road, Trowbridge.

Attendees will have the opportunity to use bat detecting equipment while finding out more about these amazing mammals in our area!

The session starts at 7:30pm and will finish at 9:15pm.
Register your interest or find out more by contacting: sued@wiltshirewildlife.org
2 days ago
Selwood Housing

The MySelwoodHousing portal for customers is unavailable from 1 pm on Tuesday 23 April to 9am on Monday 29 April due to routine maintenance.

For any queries about your portal account during this time, please call our customer support team on 01225 715 715 (Mon - Thu 8:30am - 5:30pm, Fri 8:30am - 5pm).

For alternative ways to pay your rent, visit our pay your rent page: ecs.page.link/vHrz8
... See MoreSee Less

The MySelwoodHousing portal for customers is unavailable from 1 pm on Tuesday 23 April to 9am on Monday 29 April due to routine maintenance.

For any queries about your portal account during this time, please call our customer support team on 01225 715 715 (Mon - Thu 8:30am - 5:30pm, Fri 8:30am - 5pm).

For alternative ways to pay your rent, visit our pay your rent page: https://ecs.page.link/vHrz8
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